Mares Nemo Recall

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This from an email from Mares this morning.




IMPORTANT SAFETY NOTICE!

UPDATE OF - NEMO AIR QUICK CONNECTOR RECALL -

Dear Customer,

As you know we have discovered a quality issue on the O-ring assembled on the Nemo Air quick connector.

Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector. As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall.

The solution indicated was to substitute the existing O-ring with a new one of different material and hardness.

Even if above solution is already improving Nemo Air Quick Connector performance, we further investigated in order to obtain the maximum performance and reliability and we have found that, in severe conditions, even with the new O-ring NEMO AIR QUICK CONNECTOR was leaking.

We have therefore designed a NEW NEMO AIR QUICK CONNECTOR ASSY FEMALE (code 44200829) featuring a new seal and seat. This solution is fully satisfactory.

We ask you therefore TO REPLACE the mentioned QUICK CONNECTOR ASSY FEMALE with the new one.

NONETHELESS FOR YOUR PERSONAL SAFETY AND TO AVOID POSSIBLE DANGEROUS ACCIDENTS: STOP DIVING WITH A QUICK CONNECTOR SUBJECT TO THIS RECALL UNTIL THIS IS NOT REMOVED AND REPLACED WITH THE NEW ONE.

• Affected products and codes are:
1. Finished goods
414158 – DIVE COMPUTER NEMO AIR
414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO
2. Spare parts
44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

PLEASE CONTACT THE NEAREST AUTHORIZED MARES SERVICE CENTER TO SCHEDULE THE REPLACEMENT OF YOUR NEMO AIR QUICK CONNECTOR.

REMIND THAT NEMO AIR QUICK CONNECTOR MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE AT NO CHARGE.

More information will be published on: www.mares.com

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Mares has recalled:
DIVE COMPUTER NEMO AIR
DIVE COMPUTER NEMO AIR W/COMPASS
HP HOSE W/QUICK CONNECTOR NEMO AIR
QUICK CONNECTOR ASSY. FEMALE NEMO AIR

Please see the attachment for more info.